Afsar Ali Khan, Managing Director of Client Relations Canada at Avendra International, was recently profiled in STAY Magazine in a story showcasing his empathetic approach to customer care and his passion for the hospitality industry. Afsar began his career in hospitality over 35 years ago in Dubai and has remained ambitious and curious, playing a crucial role in Avendra International’s presence in Canada.

“The dynamic and glamorous nature of hospitality captured my attention, and I knew I wanted to be part of it. What has kept me engaged over the years is the deep fulfillment I get from building relationships and providing exceptional service,” shares Afsar.

He describes his role as a combination of strategic planning and hands-on collaboration. “Our mission is to provide innovative procurement solutions with personalized local service. We enable hotels to focus on their core operations—delivering exceptional guest experiences—while we manage procurement challenges.”

This article highlights:

• – The local expertise that Avendra International provides in all its regions

• – How tailored solutions for each client enhances guest experiences

• – The importance of empathy in building authentic client relationships

• – Afsar’s commitment to supporting the hospitality industry during challenging times

“The Canadian hotel industry is growing, and there’s a lot of room for innovation,” notes Afsar. “What excites me most is the chance to work with clients to help them achieve their goals in ways that benefit their business and their guests,” says Afsar.

Enroll with Avendra International for free today to access $20.5B in purchasing power, local expertise and insights from passionate industry leaders to transform your business.