In the latest episode of The Modern Hotelier, Walt Sheffler, President of Avendra International – North America, joins podcast hosts Steve Carran and David Millili at The Hospitality Show to discuss the unique advantages of partnering with a global hospitality GPO.

“We work with clients to understand their goals, offering options that align with their brand essence, whether for luxury or economy segments,” Walt explains.

Key discussion points in the episode include:
• The distinction between traditional procurement and hospitality procurement
• How Avendra provides personalized service to a variety of hotel segments, from economy to ultra-luxury
• Avendra’s stand-out customer service model
• Creative solutions to the industry’s pressing labor shortage challenges
• Sustainability initiatives and ESG measurement in hospitality procurement
• Avendra’s international expansion plans and future growth strategies

Learn how Avendra’s team of hospitality veterans brings insider knowledge to procurement services, understanding the day-to-day needs of everyone from executive chefs to front desk staff. Walt also shares valuable insights into how the company is tackling modern challenges, from implementing AI-driven sustainability tracking to helping hotels optimize their labor distribution through strategic supply chain management.

If you’re curious about what makes Avendra a trusted partner for thousands of hospitality properties, this episode is packed with insights into the company’s innovative procurement strategies, industry challenges, and vision for the future.

Check out the latest episode of The Modern Hotelier below: