We listen to understand our clients’ needs. Carefully listening, not just to respond, but to fully understand their needs, makes us trusted advisors and extensions of our clients’ teams.

The hospitality industry is dynamic, and our competitive edge lies in our deep industry understanding and experience. We can adapt to these shifts and deploy resources strategically.

We maintain effective relationships with our customers rooted in professionalism and integrity. This thoughtful approach to collaborating with our clients has fostered deep and long-standing relationships. Their success becomes our mission. We strive to make them shine!

The pace of change in our industry is exciting and has led to fascinating connections. For example, a chef I worked with during my early days with Avendra is now a Senior Vice President with one of my clients. Another delightful turn of events is that one of my former customers is now my colleague. It is a testament to how the industry is so interconnected. Collaborating with incredible people, both within our organization and at the client level, is a privilege.

As the daughter of two Irish immigrant parents, my most unforgettable travel experience was visiting Ireland. Standing in the rooms where both my parents were born was life changing. Their humble beginnings – my father’s house without electricity – taught me not to take life’s small blessings for granted. I also learned that working hard and having a teachable spirit can lead to success in any endeavor.